Privacy Policy

This translation is provided for information only. In case of discrepancy, the French version prevails.

Data controller

The controller of the data collected on the Hardware-Attitude website is SOFTWARE ATTITUDE, a French SAS with a share capital of €12,000, ZAC de la Halotte, 4 rue de la Halotte, 77470 Trilport, France — RCS Meaux 493 591 275.

Contact: contact@hardware-attitude.com — 01 60 01 12 53. [Contact details of the DPO if one has been appointed; otherwise delete this sentence.]

Data we collect

Our customers are businesses, but the people we deal with are individuals, and their data is protected by the GDPR. Depending on how you interact with the website, we collect:

• Identity and business contact details: last name, first name, job title, company, e-mail address, phone number.
• Account data: login credentials, order and quote request history.
• Billing and delivery data: addresses, SIRET number, EU VAT number.
• Payment data: card payments are processed by our payment service provider [E-Transactions — to be confirmed]; we do not store your card numbers.
• Browsing data: IP address, connection logs and cookies (see below).

Purposes and legal bases

Recipients of the data

Your data is intended for the authorised internal departments of SOFTWARE ATTITUDE and, where relevant, for our processors, who act on our instructions under a contract compliant with Article 28 of the GDPR:

• Website hosting: SOFTWARE ATTITUDE [to be confirmed]
• Payment: [E-Transactions — to be confirmed]
• Delivery: [MBE and partner carriers — to be confirmed]
• [Other tools: e-mail sending, CRM, audience measurement… — to be completed or deleted]

Your data is never sold.

Transfers outside the European Union

[No data is transferred outside the European Union. — OR, if a tool involves such a transfer: specify which one and the safeguards in place (standard contractual clauses, adequacy decision).]

Retention periods

• Customer account: [duration of the business relationship + 3 years — to be confirmed]
• Invoices and accounting records: 10 years (legal obligation)
• Prospects: [3 years from the last contact — to be confirmed]
• Connection logs: [1 year — to be confirmed]
• Cookies: 13 months maximum

Cookies and trackers

The website uses cookies that are strictly necessary for it to work (session, cart, form security), which do not require your consent.

[If audience measurement or marketing cookies are used: list them, state that they are only set after you give your consent via the consent banner, and explain how to change this choice at any time. Otherwise: “No audience measurement or advertising cookies are set.”]

Data security

SOFTWARE ATTITUDE implements appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS), access control, encrypted passwords, backups [to be completed according to the measures actually in place].

Your rights

You have the right to access, rectify, erase, restrict, object to the processing of and port your data, as well as the right to set instructions regarding what happens to your data after your death. Where processing is based on your consent, you may withdraw it at any time.

To exercise these rights, write to contact@hardware-attitude.com or to SOFTWARE ATTITUDE, 4 rue de la Halotte, 77470 Trilport, providing proof of your identity. We will reply within one month.

Lodging a complaint with the CNIL

If you believe your rights have not been respected, you may lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

Further information

Please also see our general terms and conditions of sale and our legal notice.

Version [1] of [publication date]. This policy may be amended; the version in force is the one published on this page.